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Welcome to PPA Int'l.

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Customer Service

Shipping & Delivery

PPA Int'l will ship to US addresses in the 48 contiguous United States via United Parcel Service ("UPS"), ground service.  PPA Int'l is NOT responsible for lost or damaged packages as such, all shipments are insured to the maximum limited allowed by UPS.  Any package loss or damaged during transit should be referred to UPS for claim.  PPA Int'l does NOT ship to P.O. Boxes.
Privacy & Security

PPA Int’l will protect your personal and credit card information at all times by using encryption technology and maintaining a safe and secure website hosting. 

Credit Card Transactions: PPA Int’l uses SSL (Secure Socket Layer) data encryption to ensure each and every credit card transactions is safe. 

Personal Information: PPA Int’l will gather personal information such as email address, ship to address, telephone numbers, etc in the process of preparing your order. The information will be kept safe and secure from outside servers or networks.

Email: From time to time, PPA Int’l may send out email notifying you of specials, new products or other services offered by PPA or one of our retailer partners. If you wish to be taken off of this list, please reply to inquire@ppa-usa.com and state “Remove” in the subject line.

Partner links: PPA Int’l will provide links from time to time to retailers, distributors or other PPA Partners. We are not responsible for the security or privacy of these sites.
 

Returns & Replacements
 
Should you need to return a product or have a technical question, please RMA / Warranty @  inquire@ppa-usa.com
Ordering

By placing an order with PPA Int’l, you the “customer”, has agreed to the terms and conditions of the sale as indicated on this website. You also agree to the total amount due for the purchase price of the product, freight, insurance and taxes if applicable. These charges will be collected via the payment of choice such as credit card. PPA Int’l reserves the right to amend these terms and conditions at any time.
 
PPA Int’l attempts to be as accurate and up to date on all web content and pricing. However, from time to time, it is possible that a description, price or other relevant information might have been posted incorrectly due to photographic, typographical, technical or other error. PPA Int’l shall have the right to correct any pricing issue if one has been determined to exist solely by PPA Int’l. For any other error, PPA Int’l will replace the item with the correct item or refund the purchase price of the item. Under either circumstance, the incorrect item must be returned to PPA Int’l in its original condition, packaging and all contents included.
Payment & Pricing

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Technical Support
Please note that drivers can be found, where applicable, at the bottom of each page for that particular product. 

Please contact Technical Support at techsupport@ppa-usa.com for any questions or issues that you might have.  Please allow at least 24 hours for a reply.  Please be as specific as possible when describing the problem.  We will try to resolve your issue as quickly as possible. 
Please provide the following information:
Name: 
Contact telephone number(s):
Product/Item #:
Purchased from:
Date Purchased: 
OS
Issue/Description of Problem:

Who are we?

Founded in 1994, PPA International, Inc. quickly became a leader in the computer hardware and peripherals industry. Using cutting edge high speed SMT tooling and plastic injection machines, PPA is able to offer its clientelé quality, time-tested products using the latest in innovation and design technology. .